PRIVACY AND COOKIES POLICY
Dear User!
We care about your privacy and want you to feel comfortable while using our services. Below, we present you with the most important information about the principles of processing your personal data and the use of cookies by our Store. This information has been prepared in accordance with the General Data Protection Regulation (GDPR), which is the European Union’s regulation on data protection.
Data Controller (“Controller”)
Data Controller of your personal data will be Frezowiak Sp. z o.o. registered office in Krakow, NIP: 6772474801, REGON: 521313313.
You can contact us via email at: sklep@frezowiak.pl
Personal data and privacy
Personal data is processed based on the consent given by the User and in cases where legal regulations authorize the Controller to process personal data based on legal provisions or for the purpose of fulfilling the contract concluded between the parties.
The service collects information about users and their behaviors in the following way:
- through voluntarily provided information in forms,
- by collecting “cookies” files.
The service collects information voluntarily provided by the user.
The data provided in the form are processed for the purpose resulting from the function of a specific form, e.g. in order to process the information contact.
Personal data left on the website will not be sold or made available to third parties, in accordance with the provisions of the Personal Data Protection Act.
Purpose of processing
The data is processed in order to:
- performance of purchase and sale contracts via the Store – until the contract is completed – pursuant to art. 6 paragraph 1 lit. b) and art. 9 paragraph 2 lit. h) GDPR;
- maintaining a user account in the Store – for the duration of the account, until the account is closed at the user’s request – pursuant to art. 6 paragraph 1 lit. b) GDPR;
- sending a newsletter with information about products offered by the Administrator – until the consent is withdrawn – pursuant to art. 6 paragraph 1 lit. b) GDPR;
- the Administrator’s implementation of the provisions of applicable law, in particular tax law – for 5 years, counting from the end of the calendar year in which the deadline for payment of tax due resulting from the transaction has expired – pursuant to art. 6 paragraph 1 lit. c) and art. 9 paragraph 2 lit. h) GDPR;
- handling claims that the Administrator or Customers may have against each other – until the claims under the law expire – pursuant to art. 6 paragraph 1 lit. f) and art. 9 paragraph 2 lit. h) GDPR.
Your permissions
A person who has consented to the processing of their data has the right to inspect, modify, delete, limit processing, transfer, and stop processing them (if it is possible under the law).
The instruction can be issued by contacting the Administrator via e-mail: sklep@frezowiak.pl.
Withdrawal of consent does not affect the lawfulness of the processing which was made on the basis of consent before its withdrawal.
The person whose data is processed also has the right to lodge a complaint with the body responsible for the protection of personal data.
The basis for processing:
- Sales contract or actions taken at the User’s request, aimed at its conclusion (Article 6(1)(b) of the GDPR) |
- Legal obligation, e.g. related to accounting (Article 6(1)(c) of the GDPR)
- User’s consent expressed in the Store (Article 6(1)(a) of the GDPR)
- Contract for the provision of services or actions taken at the Customer’s request, aimed at its conclusion (Article 6(1)(b) of the GDPR)
- Our legitimate interest in the processing of data in order to establish, pursue or defend any claims (Article 6(1)(f) of the GDPR)
- Our legitimate interest in conducting direct marketing (Article 6(1)(f) of the GDPR)
- Our legitimate interest in processing data for analytical and statistical purposes (Article 6(1)(f) of the GDPR)
- Our legitimate interest in examining customer satisfaction (Article 6(1)(f) of the GDPR)
Data safety
In the interests of the security of the data entrusted to us, we have developed internal procedures and recommendations to prevent disclosure of data to unauthorized persons. We control their performance and constantly check their compliance with the relevant legal acts – the Personal Data Protection Act, the Act on the provision of electronic services, as well as all kinds of executive acts and Community law acts.
External services
We use the services of third parties to whom your data may be transferred. Below is a list of possible recipients of your data:
- provider of software needed to run an online store
- payment provider
- provider of software that facilitates running a business (e.g. accounting software)
- an entity that provides us with technical support
- relevant public authorities to the extent that the Administrator is obliged to provide them with data
Amendments
We reserve the right to change the privacy policy of the website, which may be affected by the development of Internet technology, possible changes in the law on the protection of personal data and the development of our website. We will inform you about any changes in a visible and understandable way.
Cookies policy
The files “cookies” should be understood as IT data stored in the end devices of users, intended for the use of websites. In particular, these are text files containing the name of the website they come from, their storage time on the end device and a unique number.
The website does not automatically collect any information, except for information contained in cookie files.
Cookies are intended for using the website pages. The operator uses these files for:
- the possibility of logging in and maintaining the user’s session on each subsequent page of the website
- matching the content of the website to the individual preferences of the user, above all, these files recognize his device in order to display the website in accordance with his preferences
- to create anonymous statistics, excluding the possibility of user identification.
The user has the option of limiting or disabling the access of cookies to his device. If you use this option, the use of the Website will be possible, except for functions that by their nature require cookies.
By default, the software used for browsing websites allows cookies to be placed on the User’s end device by default. These settings can be changed by the User in such a way as to block the automatic handling of “cookies” in the web browser’s settings or to inform each time they are sent to the user’s devices.
To learn how to manage cookies, including how to disable them in your browser, you can use your browser’s help file or information on cookies is available atwww.wszystkoociasteczkach.pl
Contact
In case of doubt as to any of the provisions of this privacy policy, we are available – our data can be found in the tab – CONTACT.